How can we help?

We are a small team based in Lagos, and we read every message. Use the channel that fits what you need. ## Customer support - **In-app** — open Support from the sidebar to create a ticket. This is the fastest route for account, deposit, trading and cash-out questions. - **Email** — **support@tradebanta.com** - **Hours** — Monday to Sunday, 08:00 to 22:00 WAT - **Target response time** — under 4 hours during working hours, under 24 hours overnight ## Security and vulnerability reports - **Email** — **support@tradebanta.com** - Please include a clear description and proof-of-concept. See our Security page for our disclosure programme. ## Privacy and data requests - **Email** — **support@tradebanta.com** - Use this address to exercise your NDPA/GDPR rights (access, correction, deletion, portability, objection). ## Legal, compliance and law enforcement - **Email** — **support@tradebanta.com** - Formal notices should be sent to the postal address below. ## Press and partnerships - **Press** — **business@tradebanta.com** - **Partnerships** — **business@tradebanta.com** ## Company **TradeBanta Technologies Ltd.** Ikoyi, Lagos, Nigeria ## Community Join the conversation: - X — [x.com/tradebanta](https://x.com/tradebanta) - Instagram — [instagram.com/tradebanta](https://instagram.com/tradebanta) - Telegram — [t.me/tradebanta](https://t.me/tradebanta) - YouTube — [youtube.com/@tradebanta](https://youtube.com/@tradebanta)